Privacy Policy
At inotherword.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document translation services.
1. Information We Collect
We collect the following types of information:
- Personal information (e.g., name, email address, billing information) when you create an account or place an order
- Content of documents you submit for translation
- Usage data (e.g., pages visited, features used, time spent on the site)
- Technical data (e.g., IP address, browser type, device information)
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our translation services
- To process payments and prevent fraud
- To improve and personalize our services
- To communicate with you about your account or our services
- To comply with legal obligations
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete your information when it is no longer needed.
5. Third-Party Services
We may use third-party services to support our operations, such as payment processing or analytics. These services may have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to erase your personal information
- The right to restrict or object to our processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Children's Privacy
Our service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the bottom of this Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us.